Please see below for contact details for staff. General enquiries are always through the school office.
For any absences please use:
The following communication steps should be followed if you have a question, query or concern about your child.
Initially contact the class teacher directly through the year group email address listed below. Please refer to our communications policy for time scales. (emails are responded to within 5 working days and acknowledged within 3 working days)
Step Two A
If the class teacher is unable to resolve the issue or feels the matter needs to be addressed by senior leadership, then it will be referred to the appropriate departmental head.
- For Early Years it will be Head of Early Years - EYFSHead@buckdenacademy.org
- For Years 1, 2 and 3 it will be Head of Lower School - LowerSchoolHead@buckenacademy.org
- Ford Years 4, 5 and 6 it will be Head of Upper School - UpperSchoolHead@buckdenacademy.org
Step Two B
If the class teacher is unable to resolve the issue and further support is needed as there is a SEND need, then it will be referred to our SENDCo email:
If the matter is not resolved at Step Two then it can be referred to either the Deputy Headteacher or Headteacher, dependent on the availability at the time. Please ensure that both are copied into any email queries so that one person can respond.
Please note all safeguarding concerns should be raised with safeguarding team through the email:
Buckden Church of England Primary Academy
Please use the office email for general enquiries from dinners to uniform or general questions regarding the school
Tel: 01480 810241
Specific Child Enquiries
For information about your child and discussions with the class teacher, in the first instance please contact the year group email address which is a direct link to the class teacher.
Senior Leadership Contacts:
If you have a query that you have not been able to resolve with the class teacher and want to discuss things further please can you contact the appropriate Head of School.
If you have a safeguarding concern that you need to raise with the school, please use this contact:
If you have a query or question for BOSS please use this contact:
Governors & Trustees
If you wish to communicate directly with the Governors and Trustees of the academy then please use the following contact:
‘If, as a parent of a pupil attending this school, you require a paper copy of the information on this website, we shall provide this free of charge.’