Key Contacts

This section of the website aims to give you the most up to date information, and also to direct you to information that you would find useful. Below are links to key documents that contain information.

The School Office is fundamental to the running of Buckden Primary. Both Mrs Mrs Marsh and Mrs Tipping are a wealth of information and are very happy to help with any queries that you have. You can either pop in to school to see them or you can contact them at office@bpa.act-academytrust.org

If you have queries with your child/ren in terms of how they are in class then your first point of contact would be their class teacher, this can either be by face to face or you can email them and they will be happy to assist you.

Please also remember to check on this website since we try to keep it as up-to-date as possible.

You can find quick links to the parent handbook and the school prospectus on the bottom of the home page. The link can also be found under the about us tab along with all statutory policies

Please see below for contact details for staff. General enquiries are always through the school office.

office@bpa.act-academytrust.org

For absences please use:

sickness@bpa.act-academytrust.org

The following communication steps should be followed if you have a question, query or concern about your child.

Step One

Initially contact the class teacher directly through the year group email address listed below. Please refer to our communications policy for time scales.( 5 working days for a response and 3 working days for an acknowledgement)

EYFS@bpa.act-academytrust.org
Year1@bpa.act-academytrust.org
Year2@bpa.act-academytrust.org
Year3@bpa.act-academytrust.org
Year4@bpa.act-academytrust.org
Year5@bpa.act-academytrust.org
Year6@bpa.act-academytrust.org

Step Two A

Step Two A
If the class teacher is unable to resolve the issue or feels the matter needs to be addressed by senior leadership, then it will be referred to the appropriate departmental head.

For Early Years it will be Head of Early Years - EYFSHead@bpa.act-academytrust.org
For Years 1, 2 and 3 it will be Head of Lower School - LowerSchoolHead@bpa.act-academytrust.org
For Years 4, 5 and 6 it will be Head of Upper School - UpperSchoolHead@bpa.act-academytrust.org

Step Two B (SEND)

Step Two B
If the class teacher is unable to resolve the issue and further support is needed as there is a SEND need, then it will be referred to our SENDCo email:

SEND@bpa.act-academytrust.org

Step Three

Step Three
If the matter is not resolved at Step Two then it can be referred to either one of the Assistant Headteachers or Headteacher, dependent on the availability at the time. Please ensure that all are copied into any email queries so that one person can respond.

mheather@bpa.act-academytrust.org
manderson@bpa.act-academytrust.org
starpey@bpa.act-academytrust.org

Safeguarding Contacts

Please note all safeguarding concerns should be raised with safeguarding team through the email:

safeguarding@bpa.act-academytrust.org

General Enquiries

General Enquiries

Please use the office email for general enquiries from dinners to uniform or general questions regarding the school.

Tel: 01480 810241
Email: office@bpa.act-academytrust.org

Child Specific Enquiries

Specific Child Enquiries

For information about your child and discussions with the class teacher. In the first instance please contact the year group email address which is a direct link to the class teacher.

EYFS@bpa.act-academytrust.org
Year1@bpa.act-academytrust.org
Year2@bpa.act-academytrust.org
Year3@bpa.act-academytrust.org
Year4@bpa.act-academytrust.org
year5@bpa.act-academytrust.org
year6@bpa.act-academytrust.org

Senior Leadership

Senior Leadership Contacts:

If you have a query that you have not been able to resolve with the class teacher and what to discuss things further please can you contact the appropriate Head of School.

For Early Years it will be Head of Early Years - EYFSHead@bpa.act-academytrust.org
For Years 1, 2 and 3 it will be Head of Lower School - LowerSchoolHead@bpa.act-academytrust.org
For Years 4, 5 and 6 it will be Head of Upper School - UpperSchoolHead@bpa.act-academytrust.org
Assistant Headteachers - manderson@bpa.act-academytrust.org and starpey@bpa.act-academytrust.org
Headteacher - mheather@bpa.act-academytrust.org

BOSS

BOSS

If you have a query or question for BOSS please use this contact:

BOSS@bpa.act-academytrust.org

Governors & Trustees

Governors & Trustees

If you wish to communicate directly with the Governors and Trustees of the academy then please use the following contact:

governors@bpa.act-academytrust.org

Buckden C.E Primary School